In times of Big Data, public authorities need to be fit for the future
With the advancing level in digitization, AI becomes more and more central to public administration. Previous research highlighted that the use of AI technologies in government could radically improve policy making processes, public service delivery and the internal management of public administrations (e.g., data-driven decision making).
Austria is not lacking behind. The Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK) develops, promotes, and supports state-of-the-art e-Government, so that all citizens and companies have easy, safe and fast administrative solutions at their disposal. Use of existing government data, streamlining of processes and promotion of sustainable mobility are just some of the principles that will guide future administrative action. And this is not all.
BMK and BMF connect Austrian AI stakeholders for more added value in the ecosystem
On October 19, 2022 – Federal Ministry for Finance (BMF) and the BMK have jointly organized the first networking meeting of the AI Policy Forum at the Museum for Technology in Vienna.
DIO was represented at the event in order to connect and collect insights into topics such as data, regulation, trustworthiness, security, etc., which are of great relevance in connection with AI and public administration. The highlight of the event was to see many of these topics illustrated using concrete applications, e.g. AI categorization of customer requests (Wiener Stadtwerke).
Early Movers needed for innovative use of Synthetic Data
The European Commission is highly endorsing the use of data in the Public Administration as highlighted by the JRC in 2022. The use of synthetic data is of high interest as top corporations worldwide are using it for data use cases (Citibank, SWIFT, Telefonica, Erste Group, Humana, City of Vienna, among others). Mainly it is used for AI training and advanced analytics, 3rd party data sharing and collaboration, digital products development, software testing, cloud migration, open data sharing and federalization of data access, responsible AI governance and algorithmic auditing.
Our Board Member Brigitte Lutz, City of Vienna Data Governance Coordinator strongly argued that:
“On our way to be the digitalization capital, we actively shape the digital transformation. Through cooperation with companies such as Mostly.AI, we take an important step to enable data-driven innovation by providing even more valuable Open Data while ensuring full automatization of personal information through data synthetization.”
Let us head towards a successful AI-driven Austrian Public Administration together.